Our prime goal is for you to ENJOY!! these products. We will be happy to work with you on any concerns you may have with our products. Please do not hesitate to contact us at firstname.lastname@example.org .We will work with you on Best-efforts basis.
Please do reach out to us without any hesitation within 30 days before you decide to return a damaged or incorrect item at email@example.com
This helps us serve you at our best. Our goal is life with shanti (peace).
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
You may expect to receive refund within four weeks. This allows for the transit time while we receive your return from the shipper and the time it takes us to process your return after we receive it.
Refunds do not include original shipping cost. For any damaged or incorrect item we will bear the return shipping costs.
You will be notified through the e-mail you have provided on your original order as soon your refund is processed.
Damages and issues
To start a return, you can contact us at firstname.lastname@example.org. We’ll pay for return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.